Technology & Integrations
Visibility workflows that stay out of the way
RAJO Transportation can work with common freight platforms: RMIS, Highway, Macropoint, EDI, APIs, and FourKites. The goal is not tech theater. It is fewer check calls, cleaner updates, and a dispatch process that follows the customer rules already in place.
Platforms RAJO works in
RAJO aligns with the technology platforms customers and brokers already use so the handoff stays simple, the status updates stay readable, and the carrier setup does not feel improvised.
RMIS
Risk Management Information System
RMIS-ready carrier documents and insurance details can be organized when customer onboarding calls for a carrier packet.
Key benefits
Highway
Highway TMS Platform
Highway-style tendering and carrier-check workflows can be matched when a broker or customer program already runs on that platform.
Key benefits
Macropoint
Macropoint Real-Time Tracking
Macropoint tracking can support location updates, status visibility, and fewer manual check calls when the customer requires it.
Key benefits
EDI
Electronic Data Interchange
EDI 204/214 workflows can be used for structured TMS communication, including load tenders and shipment status updates.
Key benefits
REST API
Custom API Integration
REST API paths can be scoped for custom integrations with TMS, WMS, ERP, or internal reporting needs after review.
Key benefits
FourKites
FourKites Visibility Network
FourKites visibility support is available for customers already monitoring freight through that exception and milestone workflow.
Key benefits
Operating workflow
From tender to status update
RAJO keeps technology practical. Customers need to know how freight gets accepted, tracked, updated, and documented without confusion.
01
Tender or intake
A load comes in by portal, EDI/API path, quote form, onboarding intake, or direct dispatch handoff.
02
Fit check
Sales or dispatch confirms equipment, lane, timing, visibility rules, and whether RAJO is the right fit.
03
Dispatch and tracking
Driver assignment, appointment rules, and tracking method are aligned before pickup.
04
Status updates
Updates flow through Macropoint, FourKites, EDI, API, portal views, or direct dispatch communication.
05
POD and follow-up
Documents, exceptions, and next-lane lessons feed the customer relationship and the next freight conversation.
Where integrations help
For brokers and 3PLs
- -Cleaner onboarding: Packets, COI, MC/DOT/SCAC, RMIS, and Highway details can be organized before the first load.
- -Visibility: Macropoint and FourKites workflows can reduce manual check calls when the customer program is configured.
- -EDI/API paths: 204, 214, 990, invoice, and document workflows are mapped and tested customer by customer.
For customers
- -Shipment visibility: Public tracking and portal views can show TMS-backed status once the load is synced and access is approved.
- -Exception handling: Dispatch still owns the call. Systems help surface delays, appointment changes, and missing documents faster.
- -System integration: EDI or API access can be connected after customer setup, mapping, and test loads are approved.
Bottom line: Technology should reduce friction without hiding the operation. RAJO uses integrations to make setup, tracking, documents, and customer communication cleaner while dispatch stays accountable for the freight.
API availability
Account-reviewed API access for quote, tracking, and documents
API connectivity at RAJO is handled as a real customer workflow rather than a marketing promise. Availability stays tied to the account, the mapping, and the integration review so the setup fits the lane and the system.
Common API use cases: quote requests, shipment status, document access, and workflow handoffs. Exact endpoints and data fields are reviewed before activation so the customer receives the parts they actually need.
Additional technology capabilities
Beyond third-party integrations, RAJO is building practical internal workflows that make freight easier to quote, track, document, and hand off without losing human review.
Dispatch review workflow
Dispatch uses structured load details, driver fit, lane history, and visibility requirements to make coverage decisions that fit the freight.
Driver Mobile Workflows
Driver mobile workflows support paperless updates, communication, and status capture when the customer program calls for it.
Customer Portal
The invite-only customer portal is built for self-service load tracking, document access, invoicing, and integration setup after review.
ELD-Aware Planning
ELD-aware dispatch planning helps protect hours-of-service compliance and realistic appointment commitments.
How RAJO plugs into your visibility stack
Visibility platforms today
- Macropoint tracking
- FourKites visibility
- Customer portal views
- Public shipment lookup
Integration standards by review
- EDI 204 / 214 / 990
- REST API planning
- Highway setup paths
- RMIS packet workflows
Internal systems in use
- Structured customer intake
- TMS-backed load access
- Invite-only customer portal
- POD and invoice workflow planning
Need a specific integration? RAJO can review the workflow, confirm the data needed, and map the next step before promising a custom connection.
