MC 1209052 · DOT 3580175 · SCAC: RJBH · Grand Prairie, TX

Technology & Integrations

Visibility workflows that stay out of the way

RAJO Transportation can work with common freight platforms: RMIS, Highway, Macropoint, EDI, APIs, and FourKites. The goal is not tech theater. It is fewer check calls, cleaner updates, and a dispatch process that follows the customer rules already in place.

Platforms RAJO works in

RAJO aligns with the technology platforms customers and brokers already use so the handoff stays simple, the status updates stay readable, and the carrier setup does not feel improvised.

RMIS
Workflow-ready

RMIS

Risk Management Information System

RMIS-ready carrier documents and insurance details can be organized when customer onboarding calls for a carrier packet.

Key benefits

-Insurance and packet details organized for review
-Certificate workflows supported when required
-Carrier setup details kept consistent
-Less back-and-forth during onboarding
HWY
Workflow-ready

Highway

Highway TMS Platform

Highway-style tendering and carrier-check workflows can be matched when a broker or customer program already runs on that platform.

Key benefits

-Broker setup workflows supported
-Tender and acceptance paths scoped by customer
-Status update expectations aligned up front
-Digital document exchange where enabled
GPS
Workflow-ready

Macropoint

Macropoint Real-Time Tracking

Macropoint tracking can support location updates, status visibility, and fewer manual check calls when the customer requires it.

Key benefits

-Location updates when tracking is connected
-Fewer manual check calls
-ETA and milestone visibility where supported
-Pickup and delivery events easier to monitor
EDI
Workflow-ready

EDI

Electronic Data Interchange

EDI 204/214 workflows can be used for structured TMS communication, including load tenders and shipment status updates.

Key benefits

-EDI 204 load tender
-EDI 214 shipment status
-EDI 990 tender response
-Invoice and document workflows scoped by account
API
Workflow-ready

REST API

Custom API Integration

REST API paths can be scoped for custom integrations with TMS, WMS, ERP, or internal reporting needs after review.

Key benefits

-Account-specific setup review
-Load visibility and tracking paths
-Document access planning
-Webhook or status event options when approved
VIS
Workflow-ready

FourKites

FourKites Visibility Network

FourKites visibility support is available for customers already monitoring freight through that exception and milestone workflow.

Key benefits

-Shipment visibility through customer systems
-Exception flags and follow-up workflows
-Milestone reporting where configured
-Truckload and drayage visibility support

Operating workflow

From tender to status update

RAJO keeps technology practical. Customers need to know how freight gets accepted, tracked, updated, and documented without confusion.

01

Tender or intake

A load comes in by portal, EDI/API path, quote form, onboarding intake, or direct dispatch handoff.

02

Fit check

Sales or dispatch confirms equipment, lane, timing, visibility rules, and whether RAJO is the right fit.

03

Dispatch and tracking

Driver assignment, appointment rules, and tracking method are aligned before pickup.

04

Status updates

Updates flow through Macropoint, FourKites, EDI, API, portal views, or direct dispatch communication.

05

POD and follow-up

Documents, exceptions, and next-lane lessons feed the customer relationship and the next freight conversation.

Where integrations help

For brokers and 3PLs

  • -Cleaner onboarding: Packets, COI, MC/DOT/SCAC, RMIS, and Highway details can be organized before the first load.
  • -Visibility: Macropoint and FourKites workflows can reduce manual check calls when the customer program is configured.
  • -EDI/API paths: 204, 214, 990, invoice, and document workflows are mapped and tested customer by customer.

For customers

  • -Shipment visibility: Public tracking and portal views can show TMS-backed status once the load is synced and access is approved.
  • -Exception handling: Dispatch still owns the call. Systems help surface delays, appointment changes, and missing documents faster.
  • -System integration: EDI or API access can be connected after customer setup, mapping, and test loads are approved.

Bottom line: Technology should reduce friction without hiding the operation. RAJO uses integrations to make setup, tracking, documents, and customer communication cleaner while dispatch stays accountable for the freight.

API availability

Account-reviewed API access for quote, tracking, and documents

API connectivity at RAJO is handled as a real customer workflow rather than a marketing promise. Availability stays tied to the account, the mapping, and the integration review so the setup fits the lane and the system.

API access is reviewed account by account instead of being treated as an open public toggle.
Quote, tracking, and document exchange paths can be scoped to the customer program and test flow.
Connections can be mapped to a TMS or direct customer workflow when the setup is approved.
RAJO keeps dispatch accountable even when the integration is live.

Common API use cases: quote requests, shipment status, document access, and workflow handoffs. Exact endpoints and data fields are reviewed before activation so the customer receives the parts they actually need.

Additional technology capabilities

Beyond third-party integrations, RAJO is building practical internal workflows that make freight easier to quote, track, document, and hand off without losing human review.

OPS

Dispatch review workflow

Dispatch uses structured load details, driver fit, lane history, and visibility requirements to make coverage decisions that fit the freight.

DRV

Driver Mobile Workflows

Driver mobile workflows support paperless updates, communication, and status capture when the customer program calls for it.

PORT

Customer Portal

The invite-only customer portal is built for self-service load tracking, document access, invoicing, and integration setup after review.

ELD

ELD-Aware Planning

ELD-aware dispatch planning helps protect hours-of-service compliance and realistic appointment commitments.

How RAJO plugs into your visibility stack

Visibility platforms today

  • Macropoint tracking
  • FourKites visibility
  • Customer portal views
  • Public shipment lookup

Integration standards by review

  • EDI 204 / 214 / 990
  • REST API planning
  • Highway setup paths
  • RMIS packet workflows

Internal systems in use

  • Structured customer intake
  • TMS-backed load access
  • Invite-only customer portal
  • POD and invoice workflow planning

Need a specific integration? RAJO can review the workflow, confirm the data needed, and map the next step before promising a custom connection.