Customers / Direct
Add a responsive carrier to your freight mix
If you are ready to talk directly with the carrier moving the freight, RAJO gives you a practical onboarding path: credentials, insurance, lane fit, visibility requirements, and RAJO follow-up.
How we partner
Start with a lane review or quote. We deliver $1,000,000 auto liability, $250,000 cargo, and documentation packets your team can review.
You get RMIS, Highway, Macropoint, EDI 204/214, REST API, and FourKites visibility, 24/7 Dispatch Support, and an operation that cares about follow-through instead of overpromising.
What you get day one
Tell us how you buy freight
Spot, recurring lanes, mini-bids, or project freight. RAJO routes the request for account review.
Align facilities and scorecards
Receiver rules, detention sensitivity, KPI reporting, and escalation trees documented early.
Go live with visibility
Macropoint, FourKites, EDI, API, or simple status cadence based on what your team needs.
Use the right RAJO lane
Power-only FTL, intermodal drayage, van FTL, trailer repositioning, regional, local, and urgent freight.
Intake checklist
What to send before we price or onboard
Each customer type needs a slightly different first conversation. Send this up front and RAJO can route the request without wasting time between sales and dispatch.
Lane profile
- -Origins and destinations
- -Weekly volume
- -Seasonality
- -Pilot lane target
Facility rules
- -Drop vs live
- -Dock hours
- -Appointment process
- -Trailer condition expectations
Procurement path
- -Spot, mini-bid, or RFP
- -Insurance requirements
- -Scorecard KPIs
- -Visibility platform
Outcomes we optimize for
- /A direct carrier relationship with clean documents and clear accountability
- /Fewer black holes between tender and delivery
- /Capacity that scales without reinventing the operating model every week